Booked solid today.Nobody is filling next month.
These businesses live on rebooking and referral, and both depend on two things nobody has hands free for: answering reviews and staying visible between appointments.
Open source projects
Public on github.com/JIGGAI
AI plugins
Published on npm, free to install
AI plugin installs
65,377 to date, per npm
AI monthly plugin installs
2,811 in August 2026, per npm
What we hear in the first hour.
Not a generic list. These are the ones that come up in businesses shaped like yours.
We are on the floor all day. The posting happens at eleven at night or not at all.
A month planned ahead and queued for approval, so the feed keeps moving through a full book.
Clients drift away and we only notice months later.
A rebooking message at the right interval is the cheapest retention there is — and it needs consent checked, not assumed.
One unhappy client wrote a review and we did not see it for a week.
In a business built on trust, a fast, human reply does more for the next reader than the review did against you.
Our best stylists have their own followings and we have none.
Individual reach is fine; a studio with no presence of its own is one resignation from starting over.
We ask for reviews sometimes, awkwardly, at the desk.
The parts worth automating are answering and escalating. Nobody enjoys being asked at checkout.
Nobody books on your price list. They book on what the last twelve people said.
So the reputation surface is the shopfront, and the reply is the part of it you control. Answering fast is worth more than any campaign.
The software already in the building.
We do not arrive with a platform to sell you. We arrive expecting these, and the work is usually in the gaps between them.
Booking software
Fresha, Phorest, Mindbody, Treatwell. Where appointments, history and rebooking intervals live.
Google Business Profile
Where most new clients decide, and where photos and hours go stale first.
Instagram and TikTok
The de facto portfolio, and the first thing to lapse in a busy month.
Client messaging
Whatever sends reminders today, and the consent record behind it.
The client list
In the booking system, and often also in a phone belonging to one stylist.
Review surfaces beyond Google
Treatwell, Fresha and platform-specific ratings, each with different reply mechanics.
Rebooking the people who quietly stopped coming.
Roughly what one entry in your report looks like — a real shape, with the numbers changed.
- What we saw
- Clients with a settled rebooking interval drifting wider, then wider again, then stopping altogether, with no message at any point. The booking system knew the interval and nothing acted on it.
- What it costs today
- A slow leak that never shows up as a bad month — it shows up as a quiet stretch nobody can explain, filled by discounting rather than by the clients who already liked you.
- What we would build
- The messaging team watches interval against history, drafts a message in the studio’s voice at the point a regular has slipped, and sends only where consent exists — with opt-out honoured immediately and permanently.
- How you would know it worked
- Share of lapsed regulars who rebook, and the trend in average interval. If interval does not tighten, the timing is wrong rather than the message.
Anything that reads as pressure. A studio that chases people is one people leave, so the cadence is deliberately conservative and a person sets the limits before anything sends.
What coordination work costs you.
Three numbers you already half-know. Move them until they look like your business.
re-keying, chasing status, producing the same document again
on that work specifically, not their whole job
salary, tax, benefits, desk
A 75% capture rate. The other twenty-five per cent is judgement, exceptions, and not wanting to look greedy.
This is arithmetic, not a finding. It rests on three numbers you guessed. The assessment replaces all three with numbers we observed — and tells you which of those hours are actually worth automating.
See what a real finding looks like →What the six days look like.
The most common question we get is not about AI. It is what these people will actually do in my building.
- Day 1Walk the floorWhoever is on shift
We start where the work happens, not in a meeting room. Nobody prepares anything, and the first day is mostly watching.
- Day 2Sit with the people doing itOps, admin, finance
Conversations with the roles that touch the work most, and a real task followed end to end — including the parts that happen in a group chat.
- Day 3Systems, then a read-backWhoever holds the logins
What you run, what talks to what, and where a person is currently the integration. We tell you what we saw before we leave, while it is still cheap to correct.
- Days 4–6Research and discoveryOur desks, not yours
Away from your building. We cost the work we watched, model the alternatives, and test the shortlist against your own numbers rather than a framework.
- +1 weekOne recommendationPresented in person
The single change worth making first, specified precisely enough to build — with the ranked analysis behind it and the list of what we would not automate.
The questions this raises.
We are a two-chair salon. Is this too much?
The reviews team probably suits you; the social team depends on whether you have something to show weekly, which in this trade you usually do. The call is free and the answer is sometimes no.
Will it post client photos?
Only what you supply and have permission to use. It will not generate images of results you did not produce — in this trade that is the fastest possible way to earn a complaint you cannot answer.
How do you handle consent for texts?
Opt-in is checked before every send and an opt-out stops everything for that number immediately, in the system rather than by convention. If your booking software holds no clear consent record, that is worth fixing first and we will say so.
Can stylists keep their own accounts?
Yes. This builds the studio’s presence, which is the thing that survives someone leaving. It is not there to take anybody’s following off them.
Start with half an hour.
We'll tell you whether an assessment would pay for itself in an operation like yours. Sometimes the answer is no.